Review Essay Example | Topics and Well Written Essays - 500 words - 4

Review - Essay Example The organizational model provided by Miner also provides for evolution by providing for these three aspects of structural change in processes. Formalized job systems that are coordinated by management form the basis for replication of job activities. Variation in these processes is provided for through idiosyncratic jobs created specifically around particular people. The mechanisms in place for elimination of some processes over time is achieved in the model through managerial actions such as layoffs, budget changes and reorganization, so that some jobs are selectively retained while others which are not beneficial for further evolution of the organization are eliminated. This study is important because it demonstrates how strategic planning or organizational change and evolution requires the establishment of clear and stable goals. As a result, to some extent formalization of internal organizational processes is necessary, and this does not necessarily deter the process of evolutionary change. Since some processes within the organization are created through the process of innovation in responses to they changes in the environment, these processes must be formalized in order to ensure that useful activities are identified and preserved, so that they continue to contribute to organizational efficiency. The model proposed by the author has provided concrete mechanisms to deal with the issue of selective job retention, through the establishment of definite boundaries and providing for adaptation, while also clarifying that such adaptations are not necessarily guaranteed, because they will depend upon the environment and the feasibility of carrying them out†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦345 words 2. The article by R.M. Cantor (2003) deals with the changes in organizational pathology that occur when a distressed organization is turned around from failure and set on the

Standardized testing Research Paper Example | Topics and Well Written Essays - 500 words

Standardized testing - Research Paper Example The method of standardized testing is unbiased and this is arguably its biggest pro. It does not discriminate on the basis of sex, race or religion. The standardized method of testing works well in indentifying the needs of underperformers and those who are succeeding. Specific programs can be developed for underperformers to make them excel. It is a good method in order to achieve proficiency. It can also help create a more transparent education system. Being fair to each and every student is very important and standardized testing proves to be a very effective system when it comes to being fair to students. Standardized testing is considered to be an unfair system by many. This is because it does not take into account the differences in students and each and every student is judged using the same guidelines. This seems to be unfair and unjust. It is very important to consider the differences in each student. Not everyone can be a monkey and accomplish the daunting task of climbing trees. Assessment and education are two very important topics. Standardized testing is a good way of imparting education but when it comes to assessment it fails on more forefronts than one. Standardized testing has had a positive effect on many students. They have achieved great success academically because of this method. It is also a very reliable way of measuring the achievements of students. At the same time many consider this method to be highly flawed. â€Å"After No Child Left Behind (NCLB) passed in 2002, the US slipped from 18th in the world in math on the Programme for International Student Assessment (PISA) to 31st place in 2009, with a similar drop in science and no change in reading.† (Walker, Tim) Standardized testing is unfair to non-English speakers and there is hardly any doubt about this statement.  

Domination of the Innocent Female in Eliza Fenwick’s Secresy :: Essays Papers

Domination of the Innocent Female in Eliza Fenwick’s Secresy Eliza Fenwick’s novel Secresy portrays the image of an innocent female that is kept locked up and out of the social world; the problems that arise when this innocent female attempts to break out of this social location reveals the major oppression of the female society in the late 18th century. Females are kept in their own social sphere through oppression by males, and when secluded females enter into male spheres they cannot endure this change and end up severely damaged or dead. Eliza Fenwick’s Secresy shows the seclusion, oppression, escape, and death of Sibella, the innocent female. Eliza Fenwick’s Secresy clearly shows a seclusion of the innocent female, Sibella. Sibella’s seclusion from society is a prevalent theme in late eighteenth century literature; a theme of â€Å"public men† and â€Å"private women† (Stafford 138). The idea is that men are expected to be part of more social locations than the domestic and controllable women. Many â€Å"proper† female writers at the time felt that women should not be a part of a â€Å"worldly† society as Wakefield firmly stated â€Å"it is inadmissible for women to mix in the public haunts of men,† and women should not risk their â€Å"delicacy, reserve, and moral purity† by venturing into a â€Å"worldly† society (Stafford 139). Women should not be a part of this male society and the only â€Å"safe place† for young women is â€Å"domestic privacy†; secluding themselves from the haunts of the â€Å"worldly† society and protecting themse lves from the faults of â€Å"public† men (Stafford 139). Sibella is fully secluded from society; she has very little outside contact and is almost a pure example of â€Å"domestic privacy.† Not having a â€Å"worldly† education, Sibella is kept in seclusion and does not understand social workings; she therefore relies on her only friend to reveal the workings of the world to her. Caroline Ashburn is Sibella’s only friend and is fully exposed to a â€Å"worldly† society from the beginnings of her life; therefore, she is not innocent in the sense of Sibella’s location and can deal with the male society. Caroline reveals the world to Sibella and exposes Sibella to her own oppression by the dominant male figures in her life. The revelation of Sibella’s oppression to herself begins a process of rebellion against her oppressors in an effort to enjoy a â€Å"worldly† society. Sibella is considered irrational by her oppressor, her Uncle Valmont.

Has the improvement in high street retail logistics made us all more loyal customers??

Introduction To most businesses, the main objective is to make profit for the shareholders and satisfy the needs and interests of all the other stakeholders in the business. However, profit making is gradually getting more difficult as the liberalisation of markets has led to massive competition in most industries (Kumar et al., 2013). Consequently, companies have had to evolve in order to remain competitive and achieve their goals and objectives both in the short-term and in the long-term. One of the means commonly used by companies to ensure sustainable profitability is through capturing the loyalty of customers. The more loyal the customers are, the more businesses get recurring income and reduce the costs of doing business (Pepe et al., 2011). The retail stores in High St have been in the process of improving its services to their clients and the general public. This is with the aim of improving the levels of customer loyalty and thus increasing sales (Alessandra, 2007). This paper explores t he logistical improvements that have been made by high street retail companies to make their service to customers more effective. It seeks to establish if those improvements have related to customer loyalty to the company and to the brand. This will be achieved through the critical analysis of the supply chain and the detailed evaluation of the systems employed in relation to the benefits gained by High Street Logistics in its business. Findings and Analysis on High Street Retail Logistics Agrawal and Smith (2009) define retail logistics as the flow of goods from the suppliers to the stores and then to consumers. There is a specific logistical model through which this flow is managed to ensure efficiency and cost effectiveness in the process of doing business. The level of competition in high street retail is very high and all companies need to have a competitive advantage in order to be able to survive and thrive in the industry (Bruce & Daly, 2011). As such, there is need for companies to evolve and adapt to the latest trends so as to continue being profitable. Customer loyalty is critical in the performance of retail stores globally. The cost of retaining customers is far much cheaper than that of acquiring new customers thus reducing the cost of doing business for an organisation (Chan & Ip, 2011). The other advantage that is derived from customer loyalty is that the loyal customers will help in the marketing process of the brand name (Alessandra, 2007). Statistics from McKinsey.com (2013) indicate that more people tend to use brands, products or services that have been recommended by people that they know. Thus, such references can only be made by customers who are loyal to the company or brand. To make the customers loyal, retail stores have come up with incentives to entice their clients to continue shopping with them (Lawfer, 2004). Such incentives have involved logistical changes which have improved over the years and part of such an improvement is multichannel retailing. This section intends to address some of these logistical improvements that have been made by high street retail stores. Multichannel Retailing Within the last decade, there has been a shift of retail logistics principles from the traditional modules to the multichannel retailing (Waters, 2010). This evolution has been facilitated and necessitated by technological advancement, the rise and expansion of the internet, and change in purchasing habits. Convenience for the customers has been the primary focus in the evolution of the logistical processes where the needs and wants of the clients are met through all means possible (El-Manstrly et al., 2011). The level of logistical improvements by companies is dependent on how forward thinking the companies are. The future oriented companies have put in place measures in its logistical process to ensure that needs of their techno savvy clients are met in the best way possible (Agrawal & Smith, 2009). As a major improvement in the retail logistics in high street retailing, multichannel retailing is termed to be customer centric and transformative to the manner in which the both custo mers and the retailers relate (Miller, 2012). The process starts with research of the tastes and preferences of the consumers even before the products are stoked. The emerging trends of the market are also monitored and scientific analysis conducted to ensure that the company is able to predict the needs of the customer (Poloian, 2009). The anticipation of what the customers need has been able to help in satisfying the needs of the customers better and more effectively thus creating a perfect relationship between the company and the customers. This in turn fosters customer loyalty to the highest levels (El-Manstrly et al., 2011). Multichannel retailing involves the use of multiple channels to facilitate trade and other transactions, which include after sale service to existing and potential clients, browsing for the desired goods and services, purchase of the goods and services, returning of faulty goods and post sale services to the clients (Poloian, 2009). Based on the channels that a company uses to make sales, the logistics of the retail company are customised to suit the clientele and the goals/objectives of the company. For instance, Argos only used to sell to their clients through their retail stores. However, there was need to develop an online presence in order to be as competitive as companies such as Wal-Mart (Miller, 2012). As a result, the company started an online store which has turned out to be very effective and profitable. Customers prefer the online store as they can window shop without much hustle and get better prices for the goods and services that they need (Pearson, 2012; Grewal et al. , 2011). The online stores also created a need for delivery systems to be part of the logistics package. The goods that have been purchased by the clients are delivered to their door steps for their convenience. Multichannel retailing has contributed towards increasing customer loyalty because regardless of what could be termed as an inconvenience to make a purchase via one channel, there is always an alternative. As such, customer needs are catered for in a better manner, which also increases loyalty (Bruce & Daly, 2011). Even though researchers have established that multichannel retailing is highly beneficial for customers, the fact that customers are always looking for better deals – especially when shopping online – makes it challenging for a single business or brand to maintain certain loyal customers. This is especially when other brands are also trying to attract the same customers (Pearson, 2012). Data Mining Data mining has been one of the most conspicuous forms of improvement in the retail logistics that has been experienced in high street retailing. It is conducted by companies by reviewing the shopping trends of their clients and enables them to make predictions on the types of products or service that will be needed by their clients (Kantardzic, 2011). For instance, a company can check on its online stores which goods have been purchased most and by what category of their customers for instance, the products could have been purchased by female customers with young children and from a specific region of the country or part of the city (Linoff & Berry, 2011). By possessing this data, the store can be able to stock the product for an anticipated need or to maximize on the profitability of the product. The same case applies to seasonal products which need strategic stocking for limited resources not to be wasted (Phan & Vogel, 2010). Clipper, the leading retail and high value logistics company in the United Kingdom investigated the changes taking place in the retail logistic that are taking place in high street retailers presently and that are anticipated in the near future (Clipper Logistics, 2013). The company notes that in today’s ever changing world, high street retailers cannot afford to lack creativity and innovativeness the way that they do business (Clipper Logistics, 2013). Thus, it is necessary for companies to formulate strategies that will give them a competitive edge over their competitors. In some cases, however, companies have been sued for mining client data through unauthorised means (Kantardzic, 2011). Whereas data mining is intended to provide more customized customer services that will increase customer loyalty, such incidents are detrimental to the achievement of this objective. For companies that use the appropriate means to mine data and provide services tailored to meet the needs of clients, there is a definite potential of increased customer loyalty (Linoff & Berry, 2011). Other Logistical Improvements Many retail logistics companies offer a full redesign of a company’s logistics system, which includes fully automated or semi-automated warehousing systems which run most the retail channels for their clients (Agrawal & Smith, 2009). The other service that is offered is inventory management for the purposes of improving the shelf availability of the products and services. Distribution to clients and dealing with suppliers is another role that has been taken over by retail logistics companies as service providers (Poloian, 2009). Most of the high street retailers have outsourced these services while others have decided to have an in-built system but seek the consultancy services of retail logistics companies. No matter the approach taken, the main aim is to improve on service delivery, reducing the costs of doing business and ensuring that the customers’ needs are met (Bruce & Daly, 2011). Many high street retailers also have follow-up surveys to ensure that the quality of customer service is up to the required standards. With the current level of internet accessibility among consumers, if feedback is not collected from the clients directly, it is received on social media platforms where most clients air there grievance (McKinsey.com, 2013). To avoid such situations, logistics of retail high street retailers have undergone several improvements to ensure prompt and adequate communication with customers (Phan & Vogel, 2010;Grewal et al., 2011). All these improvements that have been made by companies have been done with the aim of increasing customer satisfaction as well as improving their competitive edges (McKinsey.com, 2013). This has also led to an increase in customer loyalty for high-street retailers. Conclusion All businesses have to evolve at one point or another in order to remain relevant in the business world. High street is no different from other competitive markets for retail business and most companies have come up with ways and means to ensure that their retail logistics are up to the latest standards and that all the customers are satisfied. Improvements in the logistical processes, such as the delivery of goods, e-commerce through mobile applications and online store and the innovation in new channels for retail, have played a great role in customer satisfaction. Customer satisfaction in turn translates into more sales for the company and most importantly it translates to customer loyalty. The level of customer loyalty has been enhanced through the new services that have been brought about by the improvement in the logistics of these companies. However, the fact that some logistical developments require a lot of customer information has raised some scepticism among several custom ers. Based on technological advancement, the level of competition in the market and the changing consumer needs, more changes and improvements are still expected. Recommendations Although much has been done in the retail logistics sectors, there is still more to be done through technological advancement. Application of artificial intelligence to the logistical process is recommended for the retail stores to serve the purposes of automating processes and making predictions of future consumer trends with higher accuracy (Bodhani, 2012). The use of artificial intelligence will not only raise the integrity of the companies and the transactions in which they are involved, but will also aid in fully satisfying the needs of the customers even without the mentioning of the needs by the clients (Phan & Vogel, 2010). Such high quality services will lead to customer loyalty and thus profitability of the high street retail stores. One of the limitations of this recommendation, however, is the fact that it needs a lot of financial capital to implement. References Agrawal, N. M., & Smith, S. A. (2009). Retail supply chain management quantitative models and empirical studies. New York: Springer. Alessandra, A. J. (2007). Stairs of customer loyalty. New Jersey: Electronic & Database Publishers. Bodhani, A. (2012). Shops offer the e-tail experience. Engineering & Technology, 7 (5), 46-49. Bruce, M., & Daly, L. (2011). Adding value: challenges for UK apparel supply chain management–a review. Production Planning & Control, 22 (3), 210-220. Chan, S. L., & Ip, W. H. (2011). A dynamic decision support system to predict the value of customer for new product development. Decision Support Systems, 52 (1), 178-188. Clipper Logistics. (2013). Evolution vs Revolution. ‘Death of the High StreetRetrieved July 18, 2014, from http://www.clippergroup.co.uk/wp-content/uploads/2012/10/Future-Forum-Conference-Brochure.indd-2.pdf El-Manstrly, D., Paton, R., Veloutsou, C., & Moutinho, L. (2011). An empirical investigation of the relative effect of trust and switching costs on service loyalty in the UK retail banking industry. Journal of Financial Services Marketing, 16 (2), 101-110. Grewal, D., Hall, K., & Robertson, J. R. (2011). Innovations in retail pricing and promotions. Journal of Retailing, 87, 543-552. Kantardzic, M. (2011). Data mining: concepts, models, methods, and algorithms. New Jersey: John Wiley & Sons. Kumar, V., Sharma, A., Shah, R., & Rajan, B. (2013). Establishing profitable customer loyalty for multinational companies in the emerging economies: a conceptual framework. Journal of International Marketing, 21 (1), 57-80. Lawfer, M. R. (2004). Why customers come back how to create lasting customer loyalty. Franklin Lakes, NJ: Career Press. Linoff, G. S., & Berry, M. J. (2011). Data mining techniques: for marketing, sales, and customer relationship management. London: John Wiley & Sons. McKinsey.com. (2013). Reorganizing to build customer loyalty. Retrieved July 18, 2014, from http://www.mckinsey.com/client_service/organization/case_studies/improving_on_success Miller, J. (2012). Preparing the High Street for online shopping. Journal of Urban Regeneration and Renewal, 6 (2), 122-130. Pearson, B. (2012). The loyalty leap: turning customer information into customer intimacy. New York: Penguin Publishers. Pepe, M. S., Abratt, R., & Dion, P. (2011). The impact of private label brands on customer loyalty and product category profitability. Journal of Product & Brand Management, 20 (1), 27-36. Phan, D. D., & Vogel, D. R. (2010). A model of customer relationship management and business intelligence systems for catalogue and online retailers. Information & Management, 47 (2), 69-77. Poloian, L. G. (2009). Multichannel retailing. New York: Fairchild Books. Waters, C. D. (2010). Global logistics new directions in supply chain management. London: Kogan Page.

Surf Excel - Free Essay Example

Women s Magazines Are Littered With Beauty Advertisements

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Water Is Essential For Any Plants - 1408 Words

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